FAQs
Customization
What parts of the product can I customize?
You can personalize the packaging (wrappers, boxes, labels) and in some cases, the chocolate shape itself. We also offer custom messaging and inserts upon request.
Can I add my logo or brand colors to the packaging?
Absolutely. Just send us your logo in high resolution, and we’ll adapt it to your chosen packaging. We also match brand colors whenever possible.
Is there a minimum order for personalized products?
Yes, the minimum for customized orders is 100 units, depending on the packaging type. For large events or recurring orders, we offer scalable options.
Do you offer design support if I don’t have artwork ready?
Yes. Our design team can help you create a custom layout based on your logo and preferences — at no extra cost for most packaging formats.
How long does the customization process take?
Once your design is approved, production usually takes 7 to 10 business days. Delivery time depends on your location and shipping method.
Can I see a sample before placing a full order?
Yes, we offer digital mockups for all custom orders, and physical samples can be provided upon request (shipping costs may apply).